General Terms & Condition

General item disclosure

The items are to the best of E Hawker’s knowledge an authentic item.

All items will have a general description of condition.  All items will have star rating:

  • 5 Stars – Brand new, unused and unopened
  • 4 Stars – 100% working condition – like new but have been used or opened.
  • 3 Stars – 100% working – Age related wear and tear.
  • 2 Stars – Not working / Needs attention.
  • 1 Star – Not Working / Untested

Please take note that no returns will be accepted on items 1 and 2 Stars.

When an item is secured by placing a bid or order, E Hawker will see that as a binding acceptance of the before mentioned condition.

Please therefor make sure you are happy with the condition of the items.  No cancellation of an item will be allowed.

Payments

All goods to be paid immediately.

Please take note that no bids will be able to be placed when payment of previous orders are still outstanding.  To avoid accounts from bid suspension, send proof of payment to info@ehawker.co.za. Alternatively make use of the E Hawker Wallet where orders are processed immediately.

Please take note that when paying via YOCO a 5% admin fee will be added.

Collection, Transport and Delivery

All orders marked/notified “Ready for collection” will be handled.

Please take note E Hawker do not supply delivery of goods.

If orders can’t be collected within 1 week after marked “Ready to collect”  no more future bids will be accepted.

Buyers Commission

E Hawker would charge a flat rate of 10% (inclusive of VAT) buyers commission on all branch related items.  An additional 5% will be added to ship goods to other branches.

Additional Fees

Packaging fees applicable on declared items are not optional and this should be kept in mind when placing bids.

General Terms & Condition – Vendors

General item disclosure

It is the sole responsibility of the seller to disclose all items to the best of their abilities.  Any faults, damages or repairs on items to be sold should be disclosed with the submitting of said product.

Item ownership

All items to be sold should be the property of the seller, no items will be sold that has been stolen / under contract with third party / under any loan agreement.  If you sell an item on behalf of a third party that you have the necessary written permission – E Hawker would not be held responsible for any claims that may arise against any vendor/seller.

Refunds / Returns

Any returns / refunds due to item disclosure conflict will result in the cost being recovered from vendor.  The vendor will be liable for difference in commissions that was lost by E Hawker.  Continues disclosure conflicts may result to account being suspended by E Hawker.

Withdrawal / Payment / Commissions

After items have been sold the buyer has to go through checkout where payments are made.  All payments will be made via EFT (no cash withdrawal).

Commissions will be inclusive of VAT.  All commission structures will be disclosed depending on the method of sale i.e. Self Upload, Drop & Go or Specialized area agent.

Withdrawals to be processed every Wednesday and Friday @ 12h00 on all items checked out.

Reserve and no reserve auctions.

Please take note E Hawker will no longer be selling items on reserve price.  All items to be sold to the highest bid with no reserve.

No reserve products that have been approved needs to be delivered to the premises of E Hawker before going live on the site.

Any items published on E Hawker may not be removed or withdrawn for any reason whatsoever.